Iris is the automated incident paging system at LinkedIn.
It allows for highly intricate escalation plans as well as supporting the transport of messages across a wide variety of media (email, slack, sms, phone call, etc)
Iris is free and open source software.
Features include:
- Clean user interface.
- Customizable message format and escalation steps – messages are formatted with html and jinja templating to make them truly custom.
- Flexible, user-configurable message batching and reprioritization rules.
- Pluggable command interface for easy service integration – REST APIs which third party services can easily target to create new escalations.
- Third party service provider integration:
- Integration with Gmail. Claim incidents via buttons in your inbox and by replying to emails.
- Supports escalating via SMS and Phone using twilio.
- Integration with Slack for notifications via IM.
- High availability, distributed by nature – uses a split-stack architecture which supports and encourages load balancing.
Website: iris.claims
Support: Documentation
Developer: LinkedIn Corporation
License: BSD 2-Clause “Simplified” License
Iris is written in Python and JavaScript. Learn Python with our recommended free books and free tutorials. Learn JavaScript with our recommended free books and free tutorials.
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